Consumer Disputes
Pearson Solicitors offer advice and assistance on disputes arising from your activities as a consumer.
A consumer is someone who is not acting in the course of a Business.
Problems can happen in relation to the purchase, sale or hire of goods, faulty goods, poor service, injury or damage caused by defective goods, loan and credit agreements, poor quality holidays and non-delivery or cancellations issues.
As a consumer you receive protection not only under your contract but via various Acts of Parliament aimed at consumer problems.
The Sale of Goods Act is the main Act setting out additional rights relating to the sale and purchase of everyday items.
The Supply of Goods and Services Act is similar to the Sale of Goods Act but mostly covers the services you receive and materials used by tradesmen.
The Consumer Credit Act sets out the rules governing loans you take out and other credit services.
The Unfair Terms in Consumer Contract Regulations controls terms and conditions in many standard or other agreements.
The Consumer Protection Act deals mostly with defective and dangerous goods.
The Distance Selling Regulations control some aspects of remote purchasing such as through the Internet
The Unfair Contract Terms Act controls attempts to avoid or restrict liability or non-performance.
The Holiday Package Regulations provide remedies in some holiday disputes.
Not every Consumer dispute falls under one or more of these Acts. Some are just disputes about the terms of the contract or payment.
Contact our Consumer Litigation Solicitors
Our Consumer Litigation Solicitors can help resolve your consumer disputes, contact the Consumer Litigation team on 0161 785 3500 or make an enquiry.
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- Christopher Burke
- Director and Head of Commercial Litigation
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- Asa Cocker
- Chartered Legal Executive
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- Gary Hall
- Litigation Solicitor
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- Georgina Hassall
- Trainee Solicitor in Litigation
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- Chloe Andrew-Willis
- Litigation Paralegal
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- Nicola Smith
- Legal Assistant
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- Trish Lord
- Legal Secretary
